Wouldn't you think that Gems would .....

..... try a bit harder to win back old customers? :49:

I spotted something last night (for the first time this year) and bought it via a PS. To make the most of the free P&P I asked if I could add a pair of earrings. The PS gave me a price of £129 (the price they'd sold at before). I decided to wait until today to make up my mind.

Phoned CS today and asked if they could be added to my order and was told they'd be £149! I explained I'd already been quoted £129 but they stood fast and said "sorry, but we can't sell them for that"!!!

My response? Fine. Cancel the order I made last night as well then. Bye! So GemsTV just lost an order for over £220. How stupid are they?

I can't believe how awful GemsTV have become. What's happened? Oh well, their loss. I've got 3 orders arriving from RocksandCo so I don't care :18:

lol good for you meesh lol how u been anyway hun??

mummy bear said:

lol good for you meesh lol how u been anyway hun??

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I'm great thanks MB (apart from being peeved with Gems!). Hope you and the ankle biters are well!!!!!

Nothing surprises me now about Gems Meesh. The company is Gemstv in name only - everything has changed (and not for the better!) except the name and a few presenters.

Meeshoo said:

I'm great thanks MB (apart from being peeved with Gems!). Hope you and the ankle biters are well!!!!!

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nice to hear from u again if ur on facebook look me up i have loads of pictures of the kids on it lol and by the way the kids are great.

Well...I received an order from Gems last week.......3 items going back and 2 I'm keeping.I had a pendant in me basket which I was hoping to add to this week....but as webbers are persona non gratia.....well......it's gonna disappear along with any other potential items.

Thanks Gems......these 2 items will be my last from you,there are now enough competitors that I no longer need or want you!!

As others appreciate and want my custom more they shall have it.......c'est la vie.:31:

sweetpea said:

Well...I received an order from Gems last week.......3 items going back and 2 I'm keeping.I had a pendant in me basket which I was hoping to add to this week....but as webbers are persona non gratia.....well......it's gonna disappear along with any other potential items.

Thanks Gems......these 2 items will be my last from you,there are now enough competitors that I no longer need or want you!!

As others appreciate and want my custom more they shall have it.......c'est la vie.:31:

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Couldn't have put it better myself!!!