HYPE in a JAR
Registered Shopper
- Joined
- Mar 9, 2013
- Messages
- 311
Saw this on the Origins com Facebook page, which seems to suggest that if you don't get on with using an Origins product, they will exchange it for you at counter.
Andrea Ruminski the article states, "If You Don't Like It, Bring It Back" I have to say, I bought an Origins product and my skin did NOT like it. Origins had NO problem taking it back and recommending something else. THANK YOU Origins for standing by your product and maintaining awesome customer service.
8 · 19 July at 13:35
Erika Knutson i bought a moisturizer that i used a third of. It wasn't working for me and you guys were great about exchanging it for something I LOVE. The last few years your skincare products are the only ones I use and I recommend them to everyone.
3 · 19 July at 14:03
Origins We certainly love our customers and strive to bring everyone the best in products and customer service. Thanks for thanking us!!
19 July at 16:03
Now I don't know if this is USA only or Origins UK would have the same policy? Also as Origins is an Estee Lauder company does this guarantee extend to other EL lines? It certainly would engender customer loyalty and equal the one true advantage of QVC beauty shopping, the MBG.
Andrea Ruminski the article states, "If You Don't Like It, Bring It Back" I have to say, I bought an Origins product and my skin did NOT like it. Origins had NO problem taking it back and recommending something else. THANK YOU Origins for standing by your product and maintaining awesome customer service.
8 · 19 July at 13:35
Erika Knutson i bought a moisturizer that i used a third of. It wasn't working for me and you guys were great about exchanging it for something I LOVE. The last few years your skincare products are the only ones I use and I recommend them to everyone.
3 · 19 July at 14:03
Origins We certainly love our customers and strive to bring everyone the best in products and customer service. Thanks for thanking us!!
19 July at 16:03
Now I don't know if this is USA only or Origins UK would have the same policy? Also as Origins is an Estee Lauder company does this guarantee extend to other EL lines? It certainly would engender customer loyalty and equal the one true advantage of QVC beauty shopping, the MBG.