I have had enough! I have asked them to cancel all outstanding orders.
I bought the Dennis Basso TSV in brown and decided to change it to the black. Knew it would spell disaster.
Spoke to a very nice person in CS who put a black coat aside, gave me the order no and told me to write that number on the return slip, which I did, and ticked the exchange box.
It took TEN DAYS to get to QVC and today they have issued a refund!
Life is just too short for all this hassle. Amazon are so quick and reliable they will get all my custom from now on.
I bought the Dennis Basso TSV in brown and decided to change it to the black. Knew it would spell disaster.
Spoke to a very nice person in CS who put a black coat aside, gave me the order no and told me to write that number on the return slip, which I did, and ticked the exchange box.
It took TEN DAYS to get to QVC and today they have issued a refund!
Life is just too short for all this hassle. Amazon are so quick and reliable they will get all my custom from now on.