fulhamphil
Registered Shopper
- Joined
- Jun 26, 2008
- Messages
- 1,074
I made the dire mistake of ordering the luxury 500tc Northern Nights duvet set a few weeks ago - well, I'd had a rather stiff G&T so that must have addled my brain!
I hated it as soon as it arrived. I just thought it was a pile of sh*te. Had a really strong chemical smell when I opened it. What was supposed to be ivory was more a pale lemon colour (mistake no. 1, don't try to colour match off the tv!). And if that was their idea of 'luxury', I dread to think what the other stuff is like. I've since done some research - that spiel Suzy reels off about thread count is bollocks. After about 200 or 300 hundred, tc is meaningless, there is so much more to quality than that. You also need to ensure that it is 100% Egyptian Cotton.
So next day I went to Selfridges and bought myself some lovely Yves Delorme and phoned up QVC and asked them to collect the NN. A week later it remain uncollected. Phoned them again - another week went by and it remained uncollected. Phoned them again last week and they said it would be collected Tuesday. No one turned up. Phoned them Wednesday, they said someone would collect Thursday. No one turned up. Phoned again today and they said they would refund me today and someone would collect Monday.
Frankly I couldn't care less if anyone comes on Monday. All I was interested in was getting my refund. This is the first time I have ever sent anything back to QVC. I shall certainly be very careful in future about what I order from them - don't think I could stand going through this ordeal again. :wave2:
I hated it as soon as it arrived. I just thought it was a pile of sh*te. Had a really strong chemical smell when I opened it. What was supposed to be ivory was more a pale lemon colour (mistake no. 1, don't try to colour match off the tv!). And if that was their idea of 'luxury', I dread to think what the other stuff is like. I've since done some research - that spiel Suzy reels off about thread count is bollocks. After about 200 or 300 hundred, tc is meaningless, there is so much more to quality than that. You also need to ensure that it is 100% Egyptian Cotton.
So next day I went to Selfridges and bought myself some lovely Yves Delorme and phoned up QVC and asked them to collect the NN. A week later it remain uncollected. Phoned them again - another week went by and it remained uncollected. Phoned them again last week and they said it would be collected Tuesday. No one turned up. Phoned them Wednesday, they said someone would collect Thursday. No one turned up. Phoned again today and they said they would refund me today and someone would collect Monday.
Frankly I couldn't care less if anyone comes on Monday. All I was interested in was getting my refund. This is the first time I have ever sent anything back to QVC. I shall certainly be very careful in future about what I order from them - don't think I could stand going through this ordeal again. :wave2:
