So called customer service really cannot walk and chew gum. I ordered the Gatineau defilift cream at £76, hadn’t run out of previous pot but who can resist 4 easy pays, certainly not me. Picked up parcel from post office this morning and thought hmm box looks a little bit narrow. Opened box and behold they have sent me an epilator. The invoice says £76 cream box says no.
Ring CS, sorry about that yadda yadda we will send you a pre-paid label. Can you send me the Gatineau item I ask. Sorry no says the reply not until we get back the other item. When will I get pre-paid label. Probably Monday comes the reply. Well knowing how QVC love to send everything second class, probably not. I hope for their sake the pre-paid label does come Monday or it is back on the phone. Why on earth can they not send me my item before they get the other one back, I have paid for it. Anyway before she had the chance to say “is there anything else I can help you with” I slammed phone down!
Moan over!
Ring CS, sorry about that yadda yadda we will send you a pre-paid label. Can you send me the Gatineau item I ask. Sorry no says the reply not until we get back the other item. When will I get pre-paid label. Probably Monday comes the reply. Well knowing how QVC love to send everything second class, probably not. I hope for their sake the pre-paid label does come Monday or it is back on the phone. Why on earth can they not send me my item before they get the other one back, I have paid for it. Anyway before she had the chance to say “is there anything else I can help you with” I slammed phone down!
Moan over!