Problems with Mookite TSV

tinaborder · Mar 16, 2010

I ordered the mookite bracelet last week and was really looking forward to it arriving. It's come today and 7 out of 8 stones are highly polished and beautiful - definitely a Lola Rose equivalent. However 1 stone is awful: it's dull and lifeless, not shiny at all. How exactly does that get through any form of quality control - it's so obvious nobody should miss it and someone's had to drill it and string it! I've phoned CS to send a label and then I'll get a replacement which will hopefully be better - no doubt this process will take a while! Apparently CS person said that there thousands left in stock - so obviously not as big a seller as they expected!
Just wondered if anyone's had a similar problem. This wouldn't have happened with Lola Rose!

watersiren · Mar 16, 2010

tinaborder said:
I ordered the mookite bracelet last week and was really looking forward to it arriving. It's come today and 7 out of 8 stones are highly polished and beautiful - definitely a Lola Rose equivalent. However 1 stone is awful: it's dull and lifeless, not shiny at all. How exactly does that get through any form of quality control - it's so obvious nobody should miss it and someone's had to drill it and string it! I've phoned CS to send a label and then I'll get a replacement which will hopefully be better - no doubt this process will take a while! Apparently CS person said that there thousands left in stock - so obviously not as big a seller as they expected!
Just wondered if anyone's had a similar problem. This wouldn't have happened with Lola Rose!

It has happened to me, I'm afraid, with a red tiger's eye chunky bracelet. It is great that the item is still in stock and you will be receiving a replacement.

Tia · Mar 16, 2010

tinaborder said:
Just wondered if anyone's had a similar problem. This wouldn't have happened with Lola Rose!

Sorry to hear the stones are not all good quality
Like Watersiren, I too ordered LR from QVC before and the stones were very dull and 1 stone was missing. I never had any problems with ordering from LR direct or buying off amazon
hope the next bracelet will be fine and make sure that they will refund the first P&P

boffy · Mar 16, 2010

watersiren said:
It has happened to me, I'm afraid, with a red tiger's eye chunky bracelet. It is great that the item is still in stock and you will be receiving a replacement.

when dealing with these stones you do get a lot of variance.
eyestone is one of my fav stones and i am collecting some loa rose pieces but some of the necklaces look really nice in the shop and others look odd.
its nice to buy ina store where you can pick and choose.

if qvc were not so bad with the p&p you could order a few and return the ones you dont like.

lola rose have the buterfly earrings in eyestone it has put me off orering them as one earring has good markings and the other earring is plain.....

craftybel · Mar 17, 2010

tinaborder said:
I ordered the mookite bracelet last week and was really looking forward to it arriving. It's come today and 7 out of 8 stones are highly polished and beautiful - definitely a Lola Rose equivalent. However 1 stone is awful: it's dull and lifeless, not shiny at all. How exactly does that get through any form of quality control - it's so obvious nobody should miss it and someone's had to drill it and string it! I've phoned CS to send a label and then I'll get a replacement which will hopefully be better - no doubt this process will take a while! Apparently CS person said that there thousands left in stock - so obviously not as big a seller as they expected!
Just wondered if anyone's had a similar problem. This wouldn't have happened with Lola Rose!

Mine was the same! Have to confess though, that I ordered two, with the intention of choosing the one with the best colouration and returning the other. The one I am returning is dull and rough on one of the stones. I also ordered the mookite disc necklace-when it arrived, there was dust in the plastic bag it came in inside the box-the stones were clearly shedding as they rubbed against each other. Not good. Think I will stick to Lola Rose in future, as no way have I ever had that sort of problem with their jewellery.

kitten_with_claws · Mar 17, 2010

tinaborder said:
IThis wouldn't have happened with Lola Rose!

It probably wouldn't have happened with one of Rocks TV's mookite bracelets either & they're a fraction of LR's barmy prices!

craftybel · Mar 17, 2010

kitten_with_claws said:
It probably wouldn't have happened with one of Rocks TV's mookite bracelets either & they're a fraction of LR's barmy prices!

are they good quality then?have never wanted to take a risk, but sounds like it might be worth a go?

Problems with Mookite TSV

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