stratobuddy
Registered Shopper
I wrote a fairly glowing review for my electric bike (see below) but it was rejected as not meeting their criteria.
Can anyone see why it was rejected?
EXCELLENT BIKE AND GOOD VALUE
I was very dubious about ordering this bike because at the time there was only one review and this was only 1 star. However, because of QVC’s MBG and free shipping (and return) on this item I decided to try it as I had nothing to lose.
I’m glad I did! There were no problems that I could discern on delivery, although it needed some assembly. I needed 2 different Allen keys for the handlebars, and a spanner for the pedals. It would have been so helpful if these had been provided (they would only have cost pennies to Cyclotricity). Luckily I managed to find these in my toolbox, otherwise I may have had to buy a whole set of spanners and Allen keys, as I don’t know where I could have bought them singly.
The bike is very strong and heavy, with rugged tyres, and a “sit up and beg” riding position, but this is exactly what I wanted.
I live at the bottom of a very steep hill, and was concerned it would not manage it. I have an ordinary bike, and have to push this half way up, until it becomes a bit less steep. But the Cyclotricity managed it OK, but with a fair bit of pedalling from me. I estimate the motor took away about half the effort, and when I got to the less steep part, I didn’t need to pedal hard at all.
You HAVE to pedal to turn the motor on, but on the level, there is no effort at all in turning the pedals. But as it has 3 settings of assistance, I normally turn it down to the lowest setting so I get a bit of assistance but at the same time I have the benefit of keeping fit by pedalling with a bit of effort.
The video demo said it came with lights, but mine didn’t. However, the excellent QVC customer service sorted this out for me, and Cyclotricity then sent me a set.
The battery can be charged on the bike, but I find it easier to remove it. It is very hard to remove because of the newness, but Cyclotricity CS said that this should become easier with use, and I could try lightly oiling the runners that the battery slides into.
I have now charged the battery 5 times, and according to the instructions, I can now charge it whenever I want to, instead of having to let it get completely flat for the first 3 to 5 charges, to condition it. This was a bit of a worry in case I got stranded with a flat battery a long way from home, but I no longer have this problem.
So overall I am very pleased with it, and will give it 5 stars.
Can anyone see why it was rejected?
EXCELLENT BIKE AND GOOD VALUE
I was very dubious about ordering this bike because at the time there was only one review and this was only 1 star. However, because of QVC’s MBG and free shipping (and return) on this item I decided to try it as I had nothing to lose.
I’m glad I did! There were no problems that I could discern on delivery, although it needed some assembly. I needed 2 different Allen keys for the handlebars, and a spanner for the pedals. It would have been so helpful if these had been provided (they would only have cost pennies to Cyclotricity). Luckily I managed to find these in my toolbox, otherwise I may have had to buy a whole set of spanners and Allen keys, as I don’t know where I could have bought them singly.
The bike is very strong and heavy, with rugged tyres, and a “sit up and beg” riding position, but this is exactly what I wanted.
I live at the bottom of a very steep hill, and was concerned it would not manage it. I have an ordinary bike, and have to push this half way up, until it becomes a bit less steep. But the Cyclotricity managed it OK, but with a fair bit of pedalling from me. I estimate the motor took away about half the effort, and when I got to the less steep part, I didn’t need to pedal hard at all.
You HAVE to pedal to turn the motor on, but on the level, there is no effort at all in turning the pedals. But as it has 3 settings of assistance, I normally turn it down to the lowest setting so I get a bit of assistance but at the same time I have the benefit of keeping fit by pedalling with a bit of effort.
The video demo said it came with lights, but mine didn’t. However, the excellent QVC customer service sorted this out for me, and Cyclotricity then sent me a set.
The battery can be charged on the bike, but I find it easier to remove it. It is very hard to remove because of the newness, but Cyclotricity CS said that this should become easier with use, and I could try lightly oiling the runners that the battery slides into.
I have now charged the battery 5 times, and according to the instructions, I can now charge it whenever I want to, instead of having to let it get completely flat for the first 3 to 5 charges, to condition it. This was a bit of a worry in case I got stranded with a flat battery a long way from home, but I no longer have this problem.
So overall I am very pleased with it, and will give it 5 stars.
