Hi everyone, this is my first post, so please be gentle:happy:. I have recently become very disnechanted with JM. The post fiasco, the shouty presenters, the interminable 'demos' the same old same old, the change in the format of the kits, the constant referral to carats instead of mm and of course, who can forget the 'exciting' new studio and constant reference to building works fiasco. I have been a jewellery maker myself for over 8 years and earn my living at it. If I were to treat my customers as idiots, I would have starved long ago:cake:! They might learn a thing or two about presentation, postage and giving information if they, dare I say, refer themselves to Creat & Craft and create and image of professionalism instead of the 'I'm on the tv to amuse myself and my friends' sort of thing we have at the moment. Sorry, that went a bit ranty didn't it:blush:. I'll get better.