Great service!

Ruthmay

VIP Shopper
Yes, great, but I am not referring to QVC. I returned a handbag to Marks on Monday with free post. just had an email to say it has already been refunded to my card. Follow that!

I ordered 2 items from Q on tuesday, still being processed. and another handbag from amazon which is being despatched from Belgium. No betting which will arrive first.
 

Mam

VIP Shopper
Another vote here for M&S customer service over QVC's. I returned a couple of items which they didn't receive. It only took one email informing them that I hadn't been refunded and giving them the bar code from the postage receipt and I received an email within a couple of hours stating that I was being refunded immediately for the returned items. No faffing around with silly forms to be signed and returned at your own cost and then having to wait weeks for the money to appear in your account. Listen and learn QVC!!!
 

Ellaaa

New member
Yes I have to praise M&S too! I ordered something by standard delivery one Friday morning and received it by courier Saturday midday!

I've also had returns processed and the money returned to my bank account super speedy.
 

Bettyboo

VIP Shopper
Yes thumbs up from me for M&S and also the Lakeland homeware store their Customer Service is fantastic.
 

Forum statistics

Threads
39,576
Messages
680,886
Members
7,282
Latest member
Cue-V-C

Members online

No members online now.
Top
AdBlock Detected

Thank you for visiting ShoppingTelly.com

We get it, advertisements are annoying, however without them this forum would cease to exist.

Members of ShoppingTelly.com can go TOTALLY AD FREE, VIP LIFETIME MEMBERSHIP is just £10!

I've Disabled AdBlock    No Thanks