They have very much lost their shine. Eye-wateringly exorbitant prices, excessive P&P and long deliveries and interminably slow refunds - their operating model seems to suggest that they think they have no competition out there in the distance selling market. To be honest, it boggles the mind why they continue to operate like this with no hint of changes to come. They seem to focus solely on the new customers, apparently not caring if anyone comes back again to place another order. If you started as a customer today, I suspect you'd have seen pretty much everything they have to offer come the end of the year. The beauty channel is a microcosm of the business a whole - a wash, rinse, repeat cycle of products and brands that you soon get sick of. Ridiculous, awful fashions most people wouldn't want to be seen dead in. And the presenters, I'm not sure there's much I can add to what has already been said. None of them have any "screen appeal" for me now and most annoy me to the point where I could scream. Same for many of the guests. I know we moan a lot about Richard Jackson, but most fall into that category where you think "Oh, not them again!" when you see them on screen. Similarly for TSVs - gone are the days when you'd sit down at midnight hoping for something really good. If QVC don't actually tell you about it days in advance, you just know that what ever is coming won't be worth you waiting up for.
I was retired through ill health and can't get out to shop on the high street much and QVC used to be a pleasure and a diversion. In the early days, our postie of many years retired and, the first time I met him, his replacement said "So you're the lady who has all the parcels!". I was a bit embarrassed about that, but those days are long gone. There simply isn't anything to buy like that now. There were times I would take afternoons off work just so I could get to see a show while it was aired. I certainly wouldn't bother with that now, the channel is a mockery of what it used to be. It used to be that you'd see something you liked and would think to wait and see what QVC had first. Now it's the other way round - QVC might give you the idea, but you know you can buy it cheaper and better elsewhere.
QVC don't appear to be suffering yet, but if they continue to keep their collective heads in the sand about the online retail world around them, they won't last.
I was retired through ill health and can't get out to shop on the high street much and QVC used to be a pleasure and a diversion. In the early days, our postie of many years retired and, the first time I met him, his replacement said "So you're the lady who has all the parcels!". I was a bit embarrassed about that, but those days are long gone. There simply isn't anything to buy like that now. There were times I would take afternoons off work just so I could get to see a show while it was aired. I certainly wouldn't bother with that now, the channel is a mockery of what it used to be. It used to be that you'd see something you liked and would think to wait and see what QVC had first. Now it's the other way round - QVC might give you the idea, but you know you can buy it cheaper and better elsewhere.
QVC don't appear to be suffering yet, but if they continue to keep their collective heads in the sand about the online retail world around them, they won't last.
