Isn't this now par for the course with QVC though? The other day when showing the Smashbox Mega palette AY and Nina both said that SB have never done a palette like that before. Well I'm looking at the one I bought from Jayne at JBD a few years ago and it looks pretty damn similar! AY often lies outright, i called QVC on it a few times and eventually she'll back track a tiny bit but by then she'll have brought in tons of sales so they don't really care. I reckon if someone reported them to whatever regulator they're supposedly monitored by it might help but I doubt it...