I have to admit, they handled it quite well. Calmly saying things like 'maybe you tried a 9v not 6v' etc. Again probably all bullsh*t but at least they remained calm and professional. Although anything can happen, I wonder how much more they vet calls these days compared to then! These days if a caller like that slipped through we'd probably get 'oh, have we lost Betty from Barnsley? What a pity ...'Love how steve morealess admitted the old model of the item wasn’t very good.
That clip was good just to see Steve